Frequently Asked Questions
Do you accept returns?
Yes. Eligible items may be returned within 14 days of delivery for store credit. Items must be unworn, unwashed, unaltered and in the same condition received, with Curated Revival tags attached. Please see our Return & Refund Policy for full details.
Where do you ship from?
All orders ship from Abbotsford, BC. Orders are typically processed within 2–4 business days, and tracking information is emailed once your order ships.
Where do you ship?
We currently ship within Canada only.
Is everything secondhand?
Yes. Curated Revival specializes in carefully selected secondhand clothing, shoes and accessories. Some pieces may still have their original tags, but they have been sourced secondhand.
Will the item look exactly like the photo?
We photograph and describe each piece as accurately as possible. Colours may vary slightly because of lighting or screen settings, and gentle signs of previous wear may be present. Notable flaws are disclosed in the listing whenever possible.
How do gift cards work?
Gift cards are delivered digitally and can be used toward eligible Curated Revival purchases.
How is condition described?
Every item is inspected before listing. We describe the condition and disclose notable wear or flaws so you know what to expect before purchasing.
Can I consign my clothes with Curated Revival?
Yes. We accept select consignment pieces that meet our quality and style standards. Visit our Consign With Us page for details.
Still have a question? Email hello@curatedrevival.com.
Reclaim. Refine. Revival.